Frequently Asked Questions (FAQ)

Choose your excursion on our website, select a date, enter the number of adults and children, and add any optional activities. Use the WhatsApp booking button to send your request. Our coordinator will check availability, ask for your hotel name, and confirm the arrangements.

Standard excursions can be reserved without advance payment, with payment made on the day of your trip. Payment arrangements for private yachts and tailor-made itineraries are agreed separately. We will explain the applicable terms before confirming your booking.

Cash payments are accepted in US dollars, euros, British pounds, and Egyptian pounds. Agree on your preferred currency and the final amount with your coordinator when booking. If you would like to pay by card, please confirm that this option is available for your chosen excursion in advance.

Contact your coordinator on WhatsApp as early as possible, providing the excursion name, booking date, and the name used for your reservation. Rescheduling, cancellation, and refund conditions depend on the selected programme. Confirm these terms when booking and review the cancellation policy published on our website.

Our selection includes Ras Mohammed and White Island, cruises towards Tiran Island, the Samia VIP yacht, private speedboat trips, and the Sea Scope semi-submarine. Optional diving is available on selected programmes. Visit the individual excursion page to check its itinerary, package options, and prices.

The activities vary by programme. Our three-hour quad safari includes quad biking, photo stops, and a visit to a Bedouin village for tea. Other packages may include dinner, a show, or water activities. Check the included services and optional extras listed on your chosen excursion page before booking.

Let us know when booking if this will be your first time riding a quad. Your coordinator will explain the participation requirements and help you choose a suitable option. Follow the team’s briefing, maintain a safe distance, and stay on the designated route. Please check age restrictions before confirming your participation.

Consider your child’s age, the length of the outing, and the activities involved. Options to explore include Sea Scope, the dolphin show, or a boat trip with suitable participation conditions. Tell us your children’s ages so we can confirm any restrictions, child rates, and transfer arrangements for your chosen programme.

Include your hotel name and preferred language in your booking request. Our coordinator will confirm the meeting point, pickup time, and guide availability for your chosen date. Transfer arrangements and any additional charges depend on the excursion and transport option selected.

Select your guest numbers and optional extras in the booking form, then ask your coordinator to confirm the total, included services, and any expenses payable locally. If you need equipment rental, additional dives, or a private transfer, agree on those costs before confirming your booking.